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Returns & Exchanges
RETURNS
We here at eFASHIONS CO. hope that you are happy with the items you have selected. We will be happy to exchange/return unworn merchandise within 30 days of the delivery date. Please return footwear in the original shoe box that the merchandise was delivered in. For returns made with a packing slip you will receive a refund for the purchase price in the original form of payment. If you do not have your packing slip, please contact us at 708 646-7628 and we will be happy to assist you in obtaining one. Shipping and handling charges and sales tax on shipping are not refundable.
EXCHANGES
If you choose to return your purchase by mail you will not be charged an additional shipping and handling fee for an exchange when we ship the item(s) back to you.
Once your product is delivered to the warehouse, the credit for the returned item(s) will be credited to your credit or debit card.
Your credit card or debit card will be authorized and charged as a new transaction when your order/exchange item(s) are processed and shipped.
These two transactions may occur within the same day. The availability of funds in your account may depend upon the amount of time it takes your bank to clear the funds (often up to 3 business days).
Please allow two weeks for your return to be processed. A credit should appear on your account within two billing cycles.
Please mail all returns and exchanges to:
eFASHIONS CO.
PO BOX 2403
Chicago IL 60690